2018-2020

Yorkshire Water - January 2018 - August 2020

Service Desk Analyst

• 1st and 2nd line Service Desk
• Hardware support (ToughBook, ThinkPad, iPhone)
• Software support (Office 365, ICE, McAffee utilities, Dell utilities
• IP Phone support
• AD user administration
• SCCM device management

Education

BSc

A-Level

School

Professional

Employment

Current

2018-2020

2016-2017

2015-2016

2014-2015